[ARCHIVED] Can't access google drive in my canvas course

[awpastorswife5]

I get a message in student view and in my created canvas course that something has gone wrong. I am unable to see google drive files that I have placed in my canvas course, and I am unable to access them through my canvas course. When choose Google Drive on the side menu bar, I get the same message.

[pecchiog]

I have multiple instructors having the same issue as of yesterday. Here is a screenshot of the error message--well it won't let me "insert image" and just hangs. 

[Chris_Hofer · Accepted solution]

Hello there, awpastorswife5 and  @pecchiog ...

Around the middle of May, I believe there were some issues with the Google Apps LTI integration with Canvas.  This is documented on the Canvas Status page: Instructure Status - Some Users in the US are seeing errors when interacting the Google LTI.  However, it looks like the issue has now been resolved.  If you are still experiencing issues, I would recommend that you let Instructure Support technicians know a.s.a.p. so they can look into this more for you.  How to contact Canvas Support

I hope this will be of help to you both.  Please let Community members know if you have any other questions for us...thanks!  Stay safe, and be well.