Solved: Re: Canvas Admin (Following Tickets) - Instructure Community - 442629

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How to Get to the tickets that I mark that I am following in the admin console?

1 Solution

I would strongly recommend checking out the Field Admin Console - New Interface chapter of the Canvas Admin Guide. Specifically, look at How do I view and manage cases in the new Field Admin console?

Since my retirement I no longer have access to a field admin console, otherwise I would just walk you through it.

Good luck,

Kelley

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2 Replies

I would strongly recommend checking out the Field Admin Console - New Interface chapter of the Canvas Admin Guide. Specifically, look at How do I view and manage cases in the new Field Admin console?

Since my retirement I no longer have access to a field admin console, otherwise I would just walk you through it.

Good luck,

Kelley

Author

Thank you for sharing, I have reviewed those articles prior. This one in particular. - https://community.canvaslms.com/t5/Admin-Guide/How-do-I-manage-an-individual-case-in-the-new-Field-A...

But I do not see anywhere what happens or how to interreact with a case that I marked as following.

Does this actually do anything?

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