[ARCHIVED] Canvas and OneDrive integration - SSO breaking

[DGreen16701]

We have OneDrive integrated with Canvas. We have had an issue for the past several weeks with Canvas integration breaking Office 365 SSO. SSO becomes broken and browser cache must be cleared when items are accessed through Canvas OneDrive integration. This ONLY happens if Canvas OneDrive integration is used. Otherwise, SSO and Office 365 functions normally. This happens each and every time teachers use OneDrive integration and students access or attempt to access the content... 

[nmbucklein · Accepted solution]

@DGreen16701 Thanks for using the Canvas Community! Integration and SSO issues will need to be handled by your CSM. If you need help getting in touch with them, you can reach out to our Support team and they can put you in contact with them! How do I contact Canvas Support? 

Please feel free to reach out if you have any other Canvas questions!

[GaneshUbhare]

I don't think this issue is resolved. I have approached the CSM and they say they cant solve these types of issues. I have logged a separate ticket on canvas support and is being looked into it

@DGreen16701  if this is working for you now, can you kindly advice on how it got resolved?