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10-02-2019
12:42 PM
i am unable to reply to a photo. The comment button is not available
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10-03-2019
08:42 AM
Welcome to the Canvas Community!!!
You have posted your question in the Canvas Community public forum. This forum is designed to answer questions regarding how to use the Canvas Learning Management System. As such, we do not have access to your courses or course content.
There is a chance that the discussion with the photo has been closed for comments either manually by the instructor or based on availability dates. I would recommend checking with your instructor.
Please check that you are using a compatible browser and system.
Here are some troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support?
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Robbie
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.