[ARCHIVED] Catalog Emails

[michelle_steven]

I was discussing email issues with my colleague  @terry_boharsik  and we were wondering how many others users have issues with their students not getting the auto emails through Catalog? Terry, our tech person occasionally gets phone calls on this which is fine but it's an inconvenience for the student. He has them check their spam but it doesn't seem to be there. His solution has been to send them through the "forgot password" option but it happens frequently enough that our guess is others are having this issue, too, and if so, has anyone figured out where these elusive emails escape disappear to? Is it something that can be fixed?

[jsowalsk]

Unfortunately -- we did not have this issue. Deactivated user‌ or Deactivated user‌ could you find a solution for this?

[kathy_harris]

I posted this same question awhile ago, and there are more people that are having this issue. Thread:

https://community.canvaslms.com/thread/15363-emails-are-not-being-delivered 

Deactivated user‌ Deactivated user‌

[trinaadams]

There are several ideas posted in the discussion offered by Kathy. For better or worse, Michelle, you are not the only one experiencing the issue.