[ARCHIVED] Course color changing problem

[FrancineRoccano]

Hello. I am a student. So I’m wondering if anyone else has this problem and if they know how to fix it. I like to put custom colors using hex codes for my courses. But when I do that, certain colors don’t show up and automatically display a duller version of the color on my iPhone. I thought this was just that the app can’t handle certain colors but my iPad and laptop both show the correct colors. 

[thovey]

@FrancineRoccano 

I tested this on my end using an iPhone and was unable to replicate this on my end. Have you tried this using a different iPhone?

You may also want to check the App Store to see if there is an update available for the Canvas Student app.

How do I download the Canvas Student app on my iOS device? 

[ElainaYang]

Hi! I was having the same problem and I found out it's the high contrast UI that's causing the problem. Turning it off in Settings will solve the issue. 🙂

[Michelle2363]

Hey by chance do you know how to turn off this setting on an iphone and ipad? I only find this setting on my computer

[SandaledSeal]

TYSM! That was driving me insane 😅

[SarahPasqualett]

how did you turn this off on the app? i have it on the desktop but I can't find it on the app

[Mari11]

hey did you figure out how to remove it on the app?

[Michelle2363 · Accepted solution]

Instructure emailed saying:

Thank you for contacting Canvas Support regarding mobile course tiles colour.

Unfortunately It will not be an exact match on your mobile as you have specified in the laptop version. 

Looking in the app, it tries to use the base color of what you picked. It’s not an exact match for the hex codes you chose, but it still shows an approximation.
The app, unfortunately is not able to show the specific colour you picked. From the limited color palate it is still trying to get as close to what you were selecting.

I apologize for the inconvenience. 

[AliviaLemon]

i also have this problem but it used to work. the only way it doesnt change is if you pick a dark color. at the beginning of the year the colors worked just fine

[marthat18]

I figured out that if you use the app, you have to set your canvas app to dark mode in settings. That way, it shows the correct html color codes!