[ARCHIVED] Google Assignments LTI 1.3 - Some students cannot access doc

lgleaming
Community Member

Hello -

I created a Google Assignment using the external tool. Some students cannot see the assignment. When they try to access it, it states it as "Unknown Drive File" and File missing. There is an option to "Get a new copy" but they are telling me it does nothing. 

I have had many kids access the doc and submit it without issue. Just within the last hour I have had 3 students contact me with this problem.

Anyone know how to resolve this issue?

Thank you.

Labels (2)