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<h2>SCMT.X406 - Supply Chain Operations Management - 30 Hours / 3 Units</h2>
<h3>Instructor: Stephen Hyatt, Ph.D., M.B.A.</h3>
<hr />
<h2>Course Description</h2>
<p>This course covers operations from a supply chain perspective—from understanding the importance of processes and process thinking to managing the flow of products, services, and information. You will learn how supply chain partners and functional groups are becoming more integrated and how they interact with each other. You will also learn about inventory models, optimization using MS Excel's linear programming add-in, forecasting, aggregate planning, and quality tools. Students will be able to define and describe the planning activities required to manage operations across the supply chain from the supplier to the customer and end user.</p>
<p>It is highly recommended that students take "Evolving Role of Supply Chain Manager" prior to taking this course.</p>
<h2><strong>Topics Covered</strong></h2>
<ul>
<li>Inventory management</li>
<li>Optimization using linear programming</li>
<li>Forecasting methods</li>
<li>Quality tools for improvement</li>
<li>Managing processes and capabilities—Six Sigma methodology</li>
<li>Planning and scheduling</li>
<li>Managing projects activities</li>
<li>Risk analysis and managing risk</li>
</ul>
<h2><strong>Prerequisite Skills</strong></h2>
<p>None. We welcome all students that wish to learn about supply chain management. Prior experience and education in the field are helpful, but not required.</p>
<h3>Notes</h3>
<p>It is highly recommended that students take "Evolving Role of Supply Chain Manager" prior to taking this course.</p>
<h2><strong>Learning Outcomes</strong></h2>
<p>At the conclusion of the course, you should be able to:</p>
<ul>
<li>Define supply management and its role in an organizational setting</li>
<li>Establish clear performance objectives and process measures by acknowledging the importance of quality management (QM) and the use of QM tools</li>
<li>Compare various process technologies applied to production and service operations</li>
<li>Discriminate between the requirements of push and pull manufacturing processes</li>
<li>Define the roles of aggregate planning, inventory models, MPS, MRP, ERP and scheduling</li>
</ul>
<h2><strong>Course Outline</strong></h2>
<p>Here’s an outline of what we will cover in class. The content and order is subject to adjustment based on the instructor's discretion.</p>
<table border="1" width="100%">
<caption><strong>Course Outline</strong></caption>
<tbody>
<tr>
<th scope="col">
<p><strong>Module</strong></p>
</th>
<th scope="col">
<p><strong>Topics</strong></p>
</th>
<th scope="col">
<p><strong>Coursework</strong></p>
</th>
</tr>
<tr>
<th scope="col">
<p><strong>1<br /></strong></p>
</th>
<th style="text-align: left;" scope="col">
<p>Course overview: Operations and Supply Chain Management</p>
<ul>
<li>Production and Operations Management Overview</li>
<li>The SCOR (Process) Reference Model Overview</li>
<li>SC Risks Addressed in the <br />SCOR Model</li>
<li>Overview Qual Mgmt </li>
</ul>
</th>
<th style="text-align: left;" scope="col">
<ul>
<li>Class lecture</li>
</ul>
</th>
</tr>
<tr>
<th scope="row">
<p>2</p>
</th>
<td>
<ul>
<li>Inventory</li>
<li>Logistics, Distribution and Transportation</li>
<li>Optimization - Linear Programming using Excel’s Solver</li>
</ul>
</td>
<td>
<ul>
<li>Class lecture</li>
<li>Topical videos</li>
<li>Review of industry articles, reports, or case studies</li>
</ul>
</td>
</tr>
<tr>
<th scope="row">
<p>3</p>
</th>
<td>
<ul>
<li>Forecasting</li>
<li>Aggregate Planning, MPS, MRP, and ERP</li>
<li>Quality Methods: Six Sigma and Quality Tools</li>
<li>Scheduling</li>
<li>Process Design and Analysis</li>
</ul>
</td>
<td>
<ul>
<li>Class lecture</li>
<li>Topical videos</li>
<li>Review of industry articles, reports, or case studies</li>
</ul>
</td>
</tr>
<tr>
<th scope="row">
<p>4</p>
</th>
<td>
<ul>
<li>From Project Management: Tasks (or activities) scheduling and Tasks (or activities) crashing</li>
<li>Global Sourcing & Procurement</li>
</ul>
</td>
<td>
<ul>
<li>Class lecture</li>
<li>Topical videos</li>
<li>Review of industry articles, reports, or case studies</li>
</ul>
</td>
</tr>
<tr>
<th scope="row">
<p>5</p>
</th>
<td>
<ul>
<li>Risk Management & Decision Making</li>
<li>Risk Analysis and Tools Used</li>
<li>Risk Pooling</li>
<li>Final Exam</li>
</ul>
</td>
<td>
<ul>
<li>Class lecture</li>
<li>Topical videos</li>
<li>Review of industry articles, reports, or case studies</li>
</ul>
</td>
</tr>
</tbody>
</table>
<h2><strong>Required Tools and Materials</strong></h2>
<ul>
<li>Matching Supply with Demand, An Introduction to Operations Management, 4th edition, 2018 by Gerard Cachon and Christian Terwiesch, McGraw Hill, ISBN13: 978-1-260-31706-0.</li>
<li>New and used copies are readily available through Amazon, both printed and e-book versions. Both the first and second editions will work for this class.</li>
</ul>
<h2><strong>Other Tools and Materials</strong></h2>
<ul>
<li>Additional materials for this class include industry reports, case studies, and supply chain articles, all of which will be provided to students at no additional cost.</li>
</ul>
<h2><strong>Recommended Reading (you do not need to purchase):</strong></h2>
<ul>
<li>Operations and Supply Chain Management by F. Robert Jacobs and Richard B. Chase, McGrawhill, Fifteenth Edition, 2018, ISBN: 978-1-259-66610-0.</li>
<li>Keeping the cost of the textbook in mind, editions 13 or 14 will be acceptable as well. Students may also be able to find it via online resources such as Amazon, AbeBooks, etc.</li>
</ul>
<h2><strong>Performance Evaluation</strong></h2>
<table border="1">
<caption>Performance Evaluation</caption>
<tbody>
<tr>
<th scope="row" width="158">
<p><strong>Activity</strong></p>
</th>
<td width="104">
<p><strong>Percentage</strong></p>
</td>
<td width="167">
<p><strong>Description</strong></p>
</td>
</tr>
<tr>
<th scope="row" width="158">Class Participation </th>
<td width="104">10 </td>
<td width="167">
<p>Participation in class discussions, exercises and presentations</p>
</td>
</tr>
<tr>
<th scope="row" width="158">Discussion Boards </th>
<td width="104">10 </td>
<td width="167">
<p>Posting original thoughts and ideas in discussion board and replying to other students</p>
</td>
</tr>
<tr>
<th scope="row" width="158">Mid-Term Exam</th>
<td width="104">40 </td>
<td width="167">
<p>Demonstrate understanding of key class</p>
</td>
</tr>
<tr>
<th scope="row" width="158">Final Exam </th>
<td width="104">40 </td>
<td width="167">
<p>Demonstrate understanding of key class concepts through multiple choice exam</p>
</td>
</tr>
<tr>
<th scope="row" width="158">
<p><strong>Total:</strong></p>
</th>
<td width="104">
<p><strong>100%</strong></p>
</td>
</tr>
</tbody>
</table>
<h2><strong>Grading</strong></h2>
<p>Letter grades (A through F) are the default options. However, students have until the day before the course end date to change their grading preference to a Credit/No Credit Option.</p>
<h3><strong>Grading scale</strong></h3>
<table border="1" width="353">
<caption>Grading Scale</caption>
<tbody>
<tr>
<th scope="col" width="98">
<p><strong>Grade options</strong></p>
</th>
<th scope="col" width="255">
<p><strong>%</strong></p>
</th>
</tr>
<tr>
<th scope="row" width="98"><strong>A</strong></th>
<td width="255">≥ 93</td>
</tr>
<tr>
<th scope="row" width="98"><strong>A-</strong></th>
<td width="255">90-92</td>
</tr>
<tr>
<th scope="row" width="98"><strong>B+</strong></th>
<td width="255">88-89</td>
</tr>
<tr>
<th scope="row" width="98"><strong>B</strong></th>
<td width="255">83-87</td>
</tr>
<tr>
<th scope="row" width="98"><strong>B-</strong></th>
<td width="255">80-82</td>
</tr>
<tr>
<th scope="row" width="98"><strong>C+</strong></th>
<td width="255">78-79</td>
</tr>
<tr>
<th scope="row" width="98"><strong>C</strong></th>
<td width="255">73-77</td>
</tr>
<tr>
<th scope="row" width="98"><strong>C-</strong></th>
<td width="255">70-72</td>
</tr>
<tr>
<th scope="row" width="98"><strong>D+</strong></th>
<td width="255">68-69</td>
</tr>
<tr>
<th scope="row" width="98"><strong>D</strong></th>
<td width="255">63-67</td>
</tr>
<tr>
<th scope="row" width="98"><strong>D-</strong></th>
<td width="255">60-62</td>
</tr>
<tr>
<th scope="row" width="98"><strong>F</strong></th>
<td width="255">59 and below</td>
</tr>
<tr>
<th scope="row" width="98"><strong>Credit</strong></th>
<td width="255">60 and above</td>
</tr>
<tr>
<th scope="row" width="98"><strong>No Credit</strong></th>
<td width="255">59 and below</td>
</tr>
</tbody>
</table>
<p><strong>*For alternative grading options, students MUST</strong> <strong>contact <a href="mailto:extensiongrades@ucsc.edu">extensiongrades@ucsc.edu</a> with the Alternative Grade Form.</strong></p>
<p><strong> Click Here to Review the <a href="https://www.ucsc-extension.edu/info/policies/grading-and-credits-policy/" target="_blank" rel="noopener">Grading and Credits Website</a></strong></p>
<h2><strong>UCSC Extension Policies:</strong></h2>
<p>Click here to view and print the <a href="https://file.ucsc-extension.edu/unexfiles/UNEX_Policies_Syllabus.pdf" target="_blank" rel="noopener">UCSC Extension Policies (PDF)</a></p>
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