[ARCHIVED] I.T. issue

[akling]

Afternoon!

I am having an I.T. issue.  On my phone and laptop my canvas works great but on my home MAC where I would like to get some work done, I can login but when I click a module, nothing loads...any ideas?  Thank you!

[bneporadny · Accepted solution]

Hi Alex,

Sounds like you maybe using an outdated browser on your mac. Here is some documentation‌ about the Supported Web Browsers for Canvas. Even though all the browsers listed are supported, we have found the using the google chrome‌ seems to work the best and our students have the least number of issues when they use it. 

Also here is some documentation‌ about clearing the browser cache on your Mac browsers. This may help as well. https://community.canvaslms.com/docs/DOC-10708-67952720330