[ARCHIVED] I can't edit a Canvas Studio Video Quiz

[MrAndrewManning]

I made a video quiz for a Youtube video using Canvas Studio.  It seemed to work well after saving and testing it out but I wanted to go back in and change a question and some answer choices, but it wont allow me to do that.  It kept showing me an error screen.  I even created a new quiz on a different video just to see if it happened with that video but it worked great and I was able to go back and make edits. So what is going on?  How do I fix this? Its extremely frustrating. 

[Chris_Hofer · Accepted solution]

Hello there, @MrAndrewManning ...

I'm not exactly sure what might be causing that issue with your Studio video.  Have you tried reaching out to Canvas Support to see if they can help troubleshoot this with you?  That would be my recommendation.  Once you have figured out what might be the cause, please come back to this topic to give us an update...thanks!

[Chris_Hofer · Accepted solution]

Hello there, @MrAndrewManning ...

I'm not exactly sure what might be causing that issue with your Studio video.  Have you tried reaching out to Canvas Support to see if they can help troubleshoot this with you?  That would be my recommendation.  Once you have figured out what might be the cause, please come back to this topic to give us an update...thanks!

[tvilleneuve]

I am also having this problem and it is driving me CRAZY!  It's like there's no way to edit your questions once they are made.  UGH

[Chris_Hofer]

Good morning, @tvilleneuve ...

Unfortunately, this has not been my experience.  For example, just this morning I tried the following:

1. Navigate to Canvas Studio.
2. Identify the video that has the Studio quiz.
3. Refer to the section on "View Media with Quiz" at the bottom of How do I create a Canvas Studio video quiz in a co... - Canvas Community to access and edit your quiz.

You should be able to add/edit/delete questions wherever you need within the video.

I hope this will be of some help to you.  Sing out if you have any other questions about this...thanks!

[oecesl · Accepted solution]

I was having the same issue, and I discovered that in my case, I won't be able to edit it because I already embedded it into my course. On this page, it states: Once a version of a quiz has been embedded or taken, it cannot be edited. I hope this saves someone else who's in my situation from searching for a solution that doesn't exist. Off to recreate my quiz...

[DolliePankey]

That's what I needed to know! Thanks!