[ARCHIVED] Lost comments when submitting.

[mrg11160]

I wrote lengthy comments to a submitted exam and lost internet connection. When the connection returned, my comments had vanished, leaving a message that said, problem with submission.

[rpsimon]

What kind of device were you using?  I always recommend to my students that for these types of assignments, to use a laptop/PC rather than a mobile device.  If you are using the Canvas app on a mobile device, please make sure that you are running the most recent version of the app.  There have been issues with assignment submissions in the past and fortunately, Canvas has fixed those issues in newer releases.

[lenz]

[BEFORE BEGINNING, LET ME POINT OUT THAT I AM ❇️NOT A NEW USER ❇️, SO DO NOT EVEN THINK OF DISMISSING THIS COMMENT FOR THAT REASON.]

I AM FURIOUS!!! I HAVE ONCE AGAIN LOST 90 MINUTES OF MY LIFE TO CANVAS.  WHEN ARE YOU (CANVAS) GOING TO DEAL WITH THE ISSUE OF LOST COMMENTS/FEEDBACK ON STUDENT WORK?  WE HAVE BEEN COMPLAINING ABOUT THIS TOPIC FOR AT LEAST 4 YEARS AS FAR AS I CAN TELL, YET WHENEVER WE OPEN A NEW THREAD ON THE TOPIC, COMMENTS FOME FLYING IN, WHEN YOU TIRE OF IT A RANDOM COMMENT IS MARKED AS A SOLUTION, AND THE THREAD IS CLOSED.  ( IN FACT, ONE TIME THE MARKED "SOLUTION" WAS ACTUALLY ANOTHER QUESTION ABOUT THE LACK OF ANY KIND OF AUTO-SAVE.  <INSERT BITTER LAUGH HERE.>)  ]

I AM OH SO TIRED OF COPYING AND PASTING EVERY SINGLE SENTENCE OF WHAT I TYPE IN CANVAS INTO WORD JUST IN CASE MY WORK MYSTERIOUSLY DISAPPEARS.  (OBVIOUSLY I'M TIRED OF THAT.  OTHERWISE, I WOULD HAVE DONE SO FOR THE PIECE I LOST TODAY AND SAVED MYSELF A LOT OF GRIEF.)  

THANK YOU FOR DESTROYING ANOTHER WEEKEND.  THANK YOU FOR ADDING JUST A TEENSY BIT OF THAT JE NE SAIS QUOI TO AN ALREADY STRESSFUL FINALS WEEK.  THANK YOU FOR NOT GIVING A RAT'S A__ __ ABOUT YOUR USERS.

FIX THIS ISSUE.

I WOULD LOVE TO KNOW HOW MUCH YOU CHARGED MY UNIVERSITY FOR THIS....THIS...FLMS, BUT I DON'T HAVE THE TIME OR ENERGY TO FIND OUT.  THANKS TO CANVAS.

 #CANVASSUCKS #IHATECANVAS