[ARCHIVED] Mijn canvas pagina laadt niet/My canvas page does not load.

[2539181]

Ik kan niet op canvas komen, want de pagina laadt niet.

[Bobby2]

Hi  @2539181  Welcome to the Canvas Community.

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
• There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student? 

I hope these resources will be of help to you.  Please let us know if you have any questions about this information...thanks!

[2539181]

Thank you for your answer I use the correct browser Chrome with the latest version. It just doesn't load. I have a feeling that there is something wrong with my settings. Doe you have a clue how  can find that out? In the past I didn't had this problem.  

[Bobby2 · Accepted solution]

Thanks for the extra detail  @2539181 .

I wonder if it's your cache that needs clearing. Try this perhaps https://community.canvaslms.com/docs/DOC-10707-67952720331 

[2539181]

Thank you very much, it worked!

[Bobby2]

I'm so pleased! Love a happy ending.