[ARCHIVED] My canvas will not let me submit an assignment nor reply to discussion boards? help...

[oad226]

not able to reply in discussions 

can't submit assignment

[Stef_retired · Accepted solution]

Hi,  @oad226  Welcome to the Canvas Community! That's definitely distressing. The first thing I'd check would be the browser you're using; oftentimes an out-of-date browser can lead to issues with content displaying (or not displaying). Current supported versions are always listed in What are the browser and computer requirements for Canvas?‌ If the browser you're using to access Canvas is older than the versions listed there, update accordingly.

Good luck, Olivia!

[MikeGlatz1]

I still have this problem with the latest version of Chrome.  Version 114.0.5735.133 (Official Build) (64-bit).

[Chris_Hofer]

Hi there, @MikeGlatz1 ...

Stefanie has retired, so you won't be hearing from her any longer.  That seems strange that you're not able to submit work using your Chrome web browser.  Have you tried downloading another web browser to see if submitting works any better for you?  I've been using Edge quite a bit, and it works pretty well.  But, another option for you would be the Mozilla Firefox browser.

Also, it's a good idea for you to occasionally clear your browser cache.  Then, close your browser and re-start to see if it makes a difference.  You might also check with Canvas Support.

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?
• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Keep us posted here in the Community.  Thanks!