[ARCHIVED] No content on screen when on dashboard
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04-29-2020
02:55 PM
Im working on a Mac, while i get into the canvas site, when clicking on dashboard no content shows up.
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05-06-2020
06:59 AM
Hello, @sabrinam39234 and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.