This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.
Hi, I am in Human anatomy and physiology and I am trying to start the class but when I start by clicking on "canvas navigation" on the modules tab nothing opens and its just a blank page and therefore I can't move on. What can I do?
Hi, @abigayle_bergerWelcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is out of date and no longer supported. Please compare the version of the browser (preferably Chrome or Firefox) with those listed in Which browsers does Canvas support? If yours is older than the ones listed, update as needed.
Hi, @abigayle_bergerWelcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is out of date and no longer supported. Please compare the version of the browser (preferably Chrome or Firefox) with those listed in Which browsers does Canvas support? If yours is older than the ones listed, update as needed.
Did you try the suggestion from @Stef_retired to make sure that you are using an up-to-date web browser (Firefox and Chrome will work best with Canvas). If you are still having troubles after making sure your browser is up-to-date, you may need to contact Canvas Support for additional help: How do I contact Canvas Support? - Instructure Community.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.