[ARCHIVED] Struggling with false Overdue assignments in iOS App?????

[hardinm]

My students use the iOS app, and we are discovering, when the students open the Assignments tab, that work that has been completed is being assigned as "Overdue."

What I mean is, that even if the assignment has a grade in the Grades page, or is categorized as a No Submission assignment, it still comes up as Overdue, because the Overdue list runs on whether or not something has been submitted.

This is frustrating as I may have students do work on paper instead of digitally, or I may have assignments I want to put in, but want to collect on paper or have No Submission. Since I teach 9th grade, many of them rely on Canvas to help them keep track of what to do, and the phantom Overdue assignments are messing them up. It is easy for people who don't teach 9th graders to say, "Just have them ignore it. They should know if they turned it in," when in reality, 9th graders (and other high school students), may have no idea. They may wonder if it is marked Overdue because the teacher lost it, or if it was forgotten, or if they did it wrong. They may have completely forgotten what it was, and redid it. I've had students believe/do all of these things so far this year. Even a grade in the Grade tab still don't stop them from panicking over the "Overdue" notification.

What needs to happen is assignments are cleared and put in the Past section if a score has been submitted. This would allow students to see if their on paper or no submission work was done or not. But who knows if this will ever actually happen. Does anyone else ever struggle with this?

[scottdennis]

Hi  @hardinm 

Thank you for following this post up by posting a feature idea.  It opened for vote this morning.

[bkraus]

Mary, it seems this is a bug. We have a ticket for it currently. I'll post updates as they happen!

[bkraus]

Actually, I fixed the issue. I'll see if I can get this fix bundled into the 3.16 release. I moved it from the "Overdue" section to the "Past" section if a grade exists. Does that work for you?

[bkraus]

3.16 went live yesterday! Can you do me a favor and verify this is no longer an issue? Thanks!

[kcilio]

Hello Benjamin, Scott and Mary,

This issue is NOT resolved.  My high school students rely on the To Do list and already have a populated list of assignments from last week - ones with no submission and those with paper submissions.

My students are young and posting their assignments with due dates is meant to help organize themselves and plan.  It is also where parents try to glimpse the workload and successful completion of assignments.  The are seeing lists and lists of overdue assignments! 

I know you said this was resolved at the end of the year, but I assure you it is not.

Please help resolve this matter!

Thank you! ~ Kellyann

[rseilham]

Hi  @kcilio ‌, 

I will copy Deactivated user‌ on this, but if you haven't already, I suggest you put in a Canvas support ticket as this is the best way to get it solved. If I find out anything else, I'll follow up. Thanks. 

[kcilio]

Thank you! I will do!

Kellyann

On Sun, Sep 10, 2017 at 2:28 PM, Ryan.Seilhamer@ucf.edu <

[kandultd]

Is there a way to submit an assignment after the 8pm close off.  Marco worked on finishing his large assignment after soccer trials and was disappointed it closed 7 min earlier and he gave up in frustration.  Could there be another option to still submit it but accept a deduction for it being late?

[scottdennis]

Hi Rae,

That is going to be up to the instructor to decide.  There are various ways that the instructor can choose from for accepting work after an Available To date but policies will differ from one institution to another.

[kandultd]

Thank you.