[ARCHIVED] Unable to Publish Courses

[IntegridadELP]

Hello.

i need help to publish my courses, every time i try to publish appeared a message that said.
"To complete the registration, click on the link "finish the registration process" that was sent to your email"

i don't receive any email for that accion.

I already resend the email confirmation but it just say " The email address _____ is registering with canvas.instructure.com for the user, ______.

What else can i do? I need to get ready those course for next monday, hope someone can help me.

[kmeeusen · Accepted solution]

Hi @IntegridadELP 

Are you asking about a Free-for-Teachers (FFT) account? If so, your registration email may have ended up in your email's SPAM or Junk folder.

If you are asking about a paid Canvas account through your school, then you should contact your school's Canvas Admin/Support department for assistance because it sounds like there is a problem with your account registration.

Good luck,

Kelley

[AntwonetteHilli]

This is not a solution. Even if the email did go to spam, how do you complete the registration so you can publish?  

[marilynnales]

Same problem, and  the link is not on the Spam section.

[KevinMeredith]

@marilynnales @AntwonetteHilli @IntegridadELP, if you have not received the registration email, please let me know. I can get you set up and your courses published. If you have private messenging enabled in the Community here, we can get going asap. Thanks in advance. 

Kevin

[JeannieBartel]

Yes, I haven't received yet...

[Leongseah]

Good Day, I am also having the same issue where I am unable to publish my course for my students as I need to complete my registration through an email. However, no such email was received in my main/spam folder. Could you provide assistance in this matter? 

Hope to hear from you soon!

[Cbengston]

Can you please help me with this issue. I am not able to publish and I did not find the email referenced in the solution above.

[ACET_DrP]

I have previously published and completed a course. However, when I attenpted to publish the sencond course, I received the notification to finish registration. I am already reagistered and I never receive an email link to complete the requested action. I am using the free version-any suggestions? 

-Marilyn

[KevinMeredith]

Hi @ACET_DrP, let me know if you're still having trouble with this. I can get your registration confirmed for you. Thanks. 

[KristyWoods]

Hi Kevin. I am having the same issue. Please advise.

Thanks