[ARCHIVED] When I log onto canvas using my macbook, the content on my dashboard, courses, and calendar are blank. I have accessed it previously on different computers. How do I fix it?
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06-26-2020
02:36 PM
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06-26-2020
03:14 PM
Welcome to the Canvas Community!!!
I would recommend changing browsers on that computer. I would recommend using Chrome or Firefox.
Here are some troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support?
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Robbie
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