[ARCHIVED] Why can't I upload images to course files using Microsoft Edge browser?

[dineshkumar_tha]

Hi, I am using Microsoft Edge(Version 103.0.1264.71 (Official build) (64-bit) in Windows 10 and trying to upload canvas course images manually to course files.

I have tried several image formats like JPG, PNG, SVG,...and all are failed and got an error message as following:

Error: Request failed with status code 400.

Can I get assistance?

[nwilson7]

@dineshkumar_tha The error 400 normally means you are out of Canvas course space.  The easy way to verify this is to click the "Files" area of your course and see what percent you are at.  There should also be an indication of the amount of space you have left and then you can compare to the size of the file you are trying to upload.  If it is full, you will need to reach out to your school's Canvas admin to see if they can adjust your space limit (this is determined by each institution and may be limited by the contract with Canvas).

Just curious, does it work okay with other browsers?  This would negate my previous thought.

Hope this helps!

-Nick

[dineshkumar_tha]

@nwilson7 As you suggest to verify the space usage, I just used 9% out of 2.1GB course files. Now, I can sure that it's not because of memory on course files.

Also to answer your question, I tried image upload in Chrome 103, Firefox and Safari all are working good.. only issue with Edge browser. 

- Thanks in advance.

[chriscas · Accepted solution]

Hi @dineshkumar_tha,

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