[ARCHIVED] Why does the auto open inline preview box not always appear?

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jen_anderson
Community Participant

Sometimes the box to check for the auto open inline preview does not appear. Even with the same document type it comes and goes. Word and PDFs work? Does the auto open inline preview ever work for a powerpoint?

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leturno
Community Participant

This was Canvas supports reply then they closed the ticket:

"This is a known issue and the fix will be included in our next update, the problem comes when you upload a file in the side bar then try to link it. If you upload the files on a screen (either the files tab or in an assignment and refresh) before you want to insert them the inline preview will work. I apologize for any inconvenience this has caused."

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