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I'm having problems when I try to access My lab and mastering and Cengage through canvas on my Ipad. When I click on the link it says "cannot locate launch request, please try again." When I pull up on a computer at school it doesn't say it and it pulls up with no problem.
Hi @dlamb04 . Since you're describing 3rd party tools from Pearson and Cengage, our ability to assist with this question will be limited. I would recommend communicating with your school's support and/or the support departments of Pearson and Cengage to ensure mobile devices are supported. This may simply be a limitation of those 3rd party tools.
Hi @dlamb04 . Since you're describing 3rd party tools from Pearson and Cengage, our ability to assist with this question will be limited. I would recommend communicating with your school's support and/or the support departments of Pearson and Cengage to ensure mobile devices are supported. This may simply be a limitation of those 3rd party tools.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.