[ARCHIVED] getting support

leckstein1
Community Member

I called the Canvas faculty support telephone line.  For 20 minutes straight, the automated voice said my wait time was an estimated 58 minutes.  Finally, to my questions: Canvas, do you think this is reasonable?  Are you kidding me?  Do you value your clients?  I have a MAJOR issue with Canvas and need help fast.  Can you please staff your call lines better?  This is not even bad service...this is NO service.

 

 

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