This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.
I pressed the button "I forgot my password" and "Request the password" - but nothing has came to my email (it is written 30 minutes wait, but more then 3 hours already passed)
Hi! This is likely because your email needs to be re-validated. First, see if there is a small orange exclamation point next to your preferred contact email. If you see it, you'll need help from your local Canvas support team to help clear the error (and manually update your password, perhaps!). In the meantime, it may work to add a back-up email.
Hi! This is likely because your email needs to be re-validated. First, see if there is a small orange exclamation point next to your preferred contact email. If you see it, you'll need help from your local Canvas support team to help clear the error (and manually update your password, perhaps!). In the meantime, it may work to add a back-up email.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.