[ARCHIVED] "error":"document_not_found" when I use speedgrader

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juliahansel
Community Member

On any work students submitted on 4/28/2021 I get the following message: "error":"document_not_found" when I use speedgrader. If I try to download the assignment it gives a failed message.  

 

I am a middle school science instructor.

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MrsAdamsTeach
Community Explorer

Support says it's a known issue that they're working on. Hopefully it'll get fixed soon!

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MrsAdamsTeach
Community Explorer

I don't know if you guys got a notification, but most of the submissions should be back and working. If they're not showing in speedgrader, they should be available for download now.  All of mine came back in one of those two forms, so hopefully they're all back for the rest of you as well!

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