@sbarhoum ...
I completely understand the frustration with having to wait for what seems like a really long time. I've been there right with you on some features of Canvas. In fact, some of the Feature Ideas I've submitted here in the Community have taken years to implement. By the same token, there were a few (what I would call very minor that most people wouldn't notice) suggestions I submitted that did get implemented as the core part of Canvas. Why those were chosen? Beats me. But again, I get it. We have to realize that, like with almost every business, Instructure has a budget. And, some of the things that we think are easy to develop might not necessarily be so. In my experience, I've seen where Instructure has scheduled to release a certain feature...and then once the feature was released in the "beta" environment and people started testing it out, people found that other things weren't working as they had in the past. And in some cases, I've seen where new features were delayed because other things came up that needed to be addressed.
As to who to ask? Well, you certainly could talk with your campus Canvas administrators, and they in turn could bring up your concerns to their assigned Customer Success Team at Instructure. But, Instructure has other ways to gather information from us (the end users) about what we want to see implemented in Canvas. One of those ways is submitting suggestions (Ideas) here in the Community. The process for Ideas recently changed (formerly Feature Ideas) to now what is called Ideas and Themes.
Canvas Ideas and Themes - Instructure Community (canvaslms.com)
The links under the heading "Ideas and Themes" in this document are good reads:
Community - Instructure Community (canvaslms.com)
In particular, this document details other ways that Instructure gathers feedback from us (not just us submitting Ideas here in the Community):
What is the feature development process for Instru... - Instructure Community (canvaslms.com)
Hopefully this additional information will be helpful for you in some way...and it will help to clarify Instructure's process for developing features we want to see in Canvas.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.