Connecting Zoom & Canvas - workaround for SSO/Email not matching?

[Adrienne_J_Gaut]

hi everyone!

Second Zoom/Canvas question, but more focused.

Does anyone have a work-around or custom scripting that helps Zoom connect to Canvas? It matches by the email field, however, when SSO was enabled with our Zoom instance, it uses netid@dartmouth.edu instead of first.m.last@dartmouth.edu (i.e. the human readable actual email) in the Email field.

Thusly - when Zoom connects to Canvas via LTI, it wants to use the Canvas Email field. Which for us is the first.m.last@dartmouth.edu format. Our SISID field for users is the netid@dartmouth.edu however the Zoom LTI does not ask for that field to have a secondary matching for the user.

Any work-arounds? Zoom tech person told me today that:

If lis_person_contact_email_netid attribute is present the Zoom LTI uses that email instead of lis_person_contact_email_primary email.

If you can provide the lis_person_contact_email_netid attribute to Zoom we will use that.

From my understanding, the LTI (app) needs to ask for that, we can't push it...or replace it...can we?

Thanks for thoughts or solutions you may have found. We were told we are not the only ones with this dilemma. 

[rebecca_william]

Adrienne,

I think I saw on the other post regarding this question that you folks got this working. Can you share what worked for you? We are having the same issue with Zoom using the wrong email address. Thanks!

[Adrienne_J_Gaut]

Just catching up --- in the LTI Pro newest release in the Zoom Marketplace admin panel for installing the LTI Pro for Canvas, there is a form where you can put in the custom variable coming from Canvas and match it to the Zoom LTI email variable. To find out what it was in Canvas, I ran the Google Developer Tools that captures all the data while clicking on the Zoom LTI. I could then search for the netid@dartmouth.edu data and then see what the variable was, as well as create a new custom variable. It was all pretty neat and I learned a lot just by playing/instinct until I refined.