Error: file size exceeds quota

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michaels_haynes
Community Novice

Hello,

I am trying to upload a recorded lesson to My Files for the coming week and keep receiving the above error, "Error: file size exceeds quota." I tried deleting some of the few files I have uploaded and this did not change.  

At the bottom of the page, the amount of data keeps switching from "96% of 5.2 GB used" to "13% of 524.3 MB used." I am not sure what that means.  I've continued to delete unnecessary files.  Should I continue to do so to or do I have an alternative option?  Any suggestions would be helpful.  Thank you!

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aalexander2
Community Novice

file:///E:/april/CanvasFileQuotas.pdf

This is what I found looking around in guides.  I deleted some videos that I no longer needed and was able to upload the file I wanted to.  

Hope it helps

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