Reinstating a concluded student

[KK127904]

Some time ago, when a student's enrollment was concluded, they could be reinstated in the course by going to Settings... Sections... locating the student in the section and reinstating them to the course. Now when you click on the student name in the "Completed Enrollments" section, it says the student is not in the course. When did this change and how do you reinstate them without having to "Add People" as if it's a new enrollment?

[abunag]

This sounds like a change in the method of doing the SIS Import.  If you're the school's field admin, have you been tinkering with it recently?  If not, you may want to ask them.

[KK127904]

No changes have been made to our SIS import process. We've contacted Canvas Support and are waiting to hear back.

- Karen Klein

[kona]

Please let us know what you find out!

[Robbie_Grant]

KK127904,

We are giving the Canvas Admins area a little bit of love (especially questions that are really, really old) and just want to check in with you.  This will also bring this question new attention. 

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

Robbie

[KK127904]

No, I didn’t find out how to reinstate a student who has been concluded in a course. Inquiring minds still want to know.

Thanks,

Karen Klein

Director, Information Technology Services

Southwestern Oklahoma State University

Office: (580)774-3268

[Robbie_Grant]

KK127904,

I would recommend looking at this document:

https://community.canvaslms.com/docs/DOC-12916-4152489603 

Robbie

[KK127904]

Thank you. That’s exactly what I needed.

Karen Klein

Director, Information Technology Services

Southwestern Oklahoma State University

Office: (580)774-3268