Hello there, @Nalani ...
I am sorry to see that your question has been sitting here unanswered for such a long time. I am hopeful that you've been able to get this issue resolved, though. When you have situations like this where you are encountering error messages or screens where you expect to see something else, I typically recommend to reach out to Canvas tech support. Maybe you did that already and have found a solution. Or, maybe the issue somehow resolved itself. I'll include a link on how to contact the Canvas Help Desk staff so that you and others who come across this question have it as a reference:
How do I get help with Canvas as an instructor?
Also, if this was resolved, please come back to this topic to let us know that as well. Thanks much!
