I use New Quizzes in my courses & have many questions in Item Banks. In early September, one of my students informed me that one of my quizzes wouldn't allow students to take the quiz. When I looked at the quiz, I found that one of my item banks (with over 50 questions) was missing. Upon further investigation, I found a total of 5 item banks missing from multiple courses. Each of the missing item banks had between 20 and 50 items in it, so I was not happy about the prospect of having to recreate everything from scratch.
I contacted Canvas Support about the missing item banks. They were able to recover the item banks after about 10 days.
Solved! Go to Solution.
Our campus admin was able to work with Instructure to resolve the issue. I can now only view my item banks in All Banks. Unfortunately, I do not know what the solution was, but your admin should be able to contact Instructure for help with a resolution.