My Content on the commons

[JoeyJacobs]

I was at a different school district last year. While there, I uploaded my modules to CANVAS commons. I am now at a different district (same State), and I am trying to retrieve my Modules from the Commons. I was successful in getting the module from the Commons to my current CANVAS, but when I click on some of the modules the content won't come up. I get a message that says "couldn't find valid settings for this link." Why can't I get my stuff, and is there a way to remedy that?

[Chris_Hofer]

Hi @JoeyJacobs ...

It sounds like you are doing things right in Canvas (no need to capitalize every letter, by the way).  But, to confirm:

• At your previous school, you had shared your modules to Canvas Commons.
• At your new school, you went to Commons to import the modules from your previous school into a new, empty course shell.
• When you looked at your modules in the new course, that is when you were getting the error message.

When you initially shared your modules from your previous school to Commons, did you share each module individually (you cannot share multiple modules all at once), or did you share your entire course to Commons?  If you shared modules to Commons individually, did you get the error message for all modules, or just for a select few?

Also, when you got that error message, what kind of content were you trying to view?  Was it a normal content page, assignment, discussion, etc.?  Was it a link to a website?  Was it a link to a third-party external tool that had been integrated into your previous school's Canvas course that might not be used at your new school?

Beyond those questions, it might be worth your time to contact Canvas Support to see if they have any other thoughts/suggestions for you.  Here's how to contact them: How do I get help with Canvas as an instructor?

Please keep us posted here in the Community...thanks!

[TrishaMeyer1]

My guess would be that those Modules contain LTI tools. Since the Module is no longer associated with the roster that synced with the external tool, the link is broken. 

Our users were getting this message when they tried to set up the Google LTI and forgot to click on "Select" at the end. Canvas didn't actually make the connection to the Google Drive, so it "couldn't find valid settings for [the] link." I suspect your Modules have a similar "broken" link because of some sort of LTI that no longer knows what roster to connect to. And/or, as @Chris_Hofer mentioned, your new district may not subscribe to the same tools.