Canvas OAuth 2 error unauthorised client - Client does not have access to the specified Canvas account

Community Member

Hello, we're trying to integrate our application to a canvas account via OAuth2 workflow but we're receiving this particular error response: 




but we're only receiving this error for this new client we had with their specific instructure subdomain. We previously had implemented it for other canvas accounts on other instructure subdomains and it worked well using our generated developer key (client id and client secret). This is the first time we've encountered this issue with our developer key. I'm really not sure what's causing the issue, is it possible for a canvas admin to block a client id? or is this a misconfiguration on their end? 

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