[Account Settings] Please allow teachers to reset passwords, see student email addresses

Problem statement:

I am using Canvas Free for Teachers. My students are constantly forgetting their passwords. When they request a new one, they claim they don't receive "reset" links, even after checking their spam and junk folders. They end up creating new accounts and their works ends up spread over 4 accounts sometimes. Some of them get so frustrated that they stop doing work altogether, or they get so far behind in their work that they give up.

Proposed solution:

PLEASE PLEASE PLEASE give teachers the ability to reset passwords and see which email address the student used to register!!! PLEASE!!! I am willing to pay a fee to be able to do this, it causes so much time and wasted effort! The current system is just not working. Your support staff is not able to help the Free for Teacher accounts. Please let us do this admin task ourselves.

User role(s):

admin,instructor

Added to Theme

2 Comments
KristinL
Community Team
Community Team
Status changed to: Open
 
KristinL
Community Team
Community Team
Status changed to: Added to Theme