[Inbox] Ability to export Inbox messages

Problem statement:

Currently Inbox does not support either forwarding messages to oneself, or exporting messages, as a means of retrieving messages from Inbox and storing them either locally or in one's email account. For example, a member of our faculty recently requested the ability to forward messages to themselves in order to receive the emails in their Canvas associated email account, thus keeping their Inbox messages collected together with their other email communications for easier retrieval and organization.

Proposed solution:

Enable the ability to generate an email notification when a user forwards an email to oneself and enable the ability to bulk export Inbox messages. This would allow users to more easily retain copies of their Inbox communications along with their other email communications, as well as facilitate organization and retrieval of messages when needed, for example in case of an academic dispute.

User role(s):

admin,instructor,student,ta,designer,observer

2 Comments
SamGarza1
Instructure
Instructure
Status changed to: Added to Theme
 
ToddKaplan
Community Member
Problem statement:

Still no export capability in Canvas inbox/email. Proposed solution stinks (set to forward all to another account from now on). I understand this may be a repeat, but I could find no way to submit this request otherwise. System very unfriendly to users.

Proposed solution:

As stated in description. Add export capability (all or by sender) for Canvas email for retention purposes.

User role(s):

instructor,student