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Canvas offers a limited number of file types that are supported for DocViewer, however there are many courses for programming that require submissions of files with various extensions (.R, .py, .css, java, cpp, .c to name a few) that cannot be viewed in DocViewer, but could be viewed if there was an option to convert the file to text. At our organization alone there are at least 70 different programming courses offered every year. Every semester we are contacted by frustrated instructors who are unable to use Speedgrader to view student submissions.
Whenever DocViewer cannot process a document, instead of, or in addition to the message "Error while processing or retrieving the document", provide the option, such as a button or link to convert the file to a simple text document.
instructor,designer
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