I am instructional designer at Bellevue College and two instructors have reported that the audio files that they embed on Canvas, does not have the Play icon on the Canvas app. I checked it, and I am unable to see the play icon either. The original audio file from the instructor was a m4a file, I converted it to a mp3 and wav file and non of the files seems to have a play icon on the mobile app. I am attaching a screenshot of the files as displayed on the Canvas app from my phone. Bottom line is that students are unable to listen to the audio files embedded on Canvas from their Canvas mobile app. Please let me know if there is any other information that I can share.
