Canva app login

[LianM]

Hello,

I am trying to get my Canvas student app set up. When it asks me to input my school, I select Parkside but then I always get a "failed to load login page" and am unable to get any further. I have an Iphone. Please help, would love to get this app working so I can keep up with the classwork on the go!

TIA!

[cweisner]

I had the same problem. If you go to your account on canvas, then "QR for mobile login" you will be given a QR code that you can scan with the app. Then instead of entering your school on your app, click the sign in with QR code option. 

[LianM]

Amazing, thank you so much! I so appreciate you. 

[greydon · Accepted solution]

Hello @LianM 

If you're still  having issues after trying what @cweisner suggested, you'll probably want to contact your school directly. There may be an issue with your login ID or password. Additionally, you can try contacting Canvas Support but they often can't reset the passwords and that is usually handled by the schools.