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I have a class starting this week and the professor is using Groups within Canvass.  I can access the group on my phone through the app but it is not showing up in the desktop application.  Any ideas on how I can get the Groups tab on my desktop?

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We were able to add a custom icon to the global navigation menu, but when its viewed on mobile (without logging into the app) the icon does not display. Is there a custom javascript for the mobile view that can be used for the icon to display?

Community Explorer
Canvas Mobile Forum
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I am marking my classes using Canvas on my laptop and hotspotting from my phone. The data usage is out of control 10GB in two hours. Any tips on how to reduce data draw when using Canvas out and about? Thanks for your help. Suzanne

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I'm an instructor with the "Teacher" and "Parent" Canvas mobile apps. My question is about "background app refresh" on the iPhone. When I go to my Settings, neither of my Canvas apps are listed. I'm assuming this is because it's not available on the ...

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Hi There, I just try to find a way to make annotations within pdfs available for students without extra costs. Within the Canvas iOS app I provide a pdf within a page to the students. When I open the PDF within the App it is possible to annotate and ...

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Llevo 4 días sin poder visualizar ningún video de clase que tenga la plataforma , pensé que tenia que ver con las actualizaciones de mi pc y lo actualice hasta mas no poder lo reinicie pero sigo con el mismo problema con lo cual he tenido que utiliza...

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Greetings. My apologies if this is a duplicate question, but I've searched without success. My student has inquired if they can increase the font size on their Student App. They don't want to change the iPad setting to change the font globally. Is th...

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I am running the Canvas Teacher App on an iPad Air (3rd Gen) with iOS 15.4.1. I am a professor and I have been using the Canvas Teacher App on this iPad/pencil (earlier versions of iOS) for at least four years. For the past several years, I have been...

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Hi, when viewing a Canvas course we have designed, it appears differently on phone. It is not as intuitive or visually appealing on phone.

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Hello, I am a student that is using Canvas App in the US. I have to go out of the country for family leave and when I tried doing homework and I get an error code where I am not allowed to access my student account using my MACbook.  can anyone help?...

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When I select a lesson in Canvas on my iPad , the lesson content shows in outline form and looks to be selectable fields. The fields are not selectable. When I access through Safari browser lesson content opens in a webpage just fine. It appears the ...

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I have an "optional" assignment from the last term showing up in my Canvas mobile app that will not go away. The app has it listed on the "To Do" list and I am unable to remove it. I have contacted the ASU help desk, they said they have no authority ...

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Is anyone else unable to log in to the Canvas app for Teachers?  I can find the name of my college, press next and then nothing happens (blank screen).  The app never redirects to the login for my college. 

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To whom this may concern, I am inquiring regards a pesky, minor issue I have regarding my use with Canvas Online! For the past two semesters, I have had a class that was previously taken still present itself on my current classrooms and semester. I u...

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Students using the Student canvas  on  IOS are not able to access the self-correction exercises    

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Hi all!  I have installed Canvas LMS on a cloudserver. I would like to access it from the Canvas App on my mobile phone, but the app won't find "my school".  For some reason, there in no "QR for Mobile login" on my installation. Did I miss something ...

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Good day! I've been using my Canvas account for a long period of time and it seems like I am having a problem logging into my account for several times. Every time I enter my password into the website it always states that I have a wrong password eve...

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Whenever I open canvas it is completely fine until i press the calendar icon. Nothing is responding, it is basically frozen. I tried reinstalling and restarting my iPad. I am using an iPad and using Canvas Student.

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Students using an Android device are experiencing an error when trying to link out to a Microsoft Teams live event. This link is working fine for Student App users on iOS devices. It should link out to the Teams app. Instead it is trying to open with...

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One of my students was asking me today why one of her classes has a lock symbol in the Canvas app dashboard even though the class is published and open.  This is not one of my classes, so I have told the student to check with her instructor.  But I a...

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How many courses am I able to view at one time in the Parent app for Android?

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Hello, Before Apple switched over to iOS 15, Speak Selection would work within the Canvas App on an iPad. Speak Selection still works everywhere else on the iPad, Voice Over is not having issues. I have tried toggling speak selection on and off and t...

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When using iOS version (any version that I have handy, from 15.3 to 14.7.1), iPad or iPhone, using Safari, Chrome, or the ClassLink app to browser, when I am in a discussion post and I want to reply using the camera to make a video, the video tool di...

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For some reason my letter grade shows up as an F when I have a 97.35% in the class I am taking, I brought this up to my professor but she did not know why it was showing up like that. The F only shows on my canvas app but when I am using my computer ...

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I am creating this to point you to a solution if you are having this issue. After adding our 'paid for' Zoom to Canvas and it was working in the Canvas Courses our Faculty and Students suddenly discovered that the menu links for Zoom were not working...

Community Participant
Canvas Mobile Forum
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I’ve used the canvas widget for two years now. This semester the assignments that have been graded lost correctly but my final course grade isn’t visible. Only on class shows and i’m taking two. I checked to see if the courses were favorited and they...

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Hi! This is a very minor issue, but I figured I would ask. My canvas app on my iphone recently changed the class "dashboard" view to be stacked rectangles (picture attached), rather than the squares where I could see every class at once. I'm not sure...

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I am following the updated docs and still getting errors

Community Member
Canvas Mobile Forum
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The mobile app does not allow me to attach files to messages on my samsung devices.

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Hi, I redownloaded Canvas for the start of the semester, but my dashboard is set to list view for all of my classes. It used to be card view, which I liked because I was able to see all of my classes without scrolling. Some other forums said that you...

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