Issues with app

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Community Novice

My canvas app seems to not be able to connect when im not connected to wifi is there a fix? Im current on iOS. I tried everything, deleting the app redownloading it, restarting my phone, taking out sim card and putting it back in, deleting cache, resetting network setting. Nothing is fixing it..

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Instructure Alumni
Instructure Alumni



it sounds like there could be something going on with your cellular service provider which may be blocking access to Canvas. In this case I would suggest reaching out to your provider to see if they can help you trouble shoot that.

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