Login issue

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RichW
Community Member

I am attempting to log in to Canvas Mobile and when i enter my username and password it keeps saying authentication attempt failed.  Any suggestions?

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greydon
Instructure
Instructure

Hello @RichW 

You may want to reset your password for Canvas if you cannot log in:

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-reset-my-Canvas-password/ta-p/446128 

If that isn't working, it's likely you'll want to contact your school directly as many schools use a SSO and the password goes through your school's system. Hopefully this helps. 

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