If you created your own Canvas account, you can reset your password through a link in the password request email.
If your login credentials were provided to you by your institution, you may not be able to reset your Canvas password on your own. Additionally, if you log in to Canvas using your institution's authentication system, you may need to reset your password using your institution's website. If you request a password reset and the email does not have a password reset link, it will include your Canvas email address and the institution that provided you with your password. To change or verify your password, contact the system administrators at your institution.
Notes:
If you enter your email address and never get a password reset email, review the following password tips.
In a new browser window, open to your Canvas login page. Click the Forgot Password? link.
Note: If your login screen does not show the password reset link, contact your institution for assistance.
Enter the login information associated with your Canvas account and click the Request Password button.
Note: The password reset field verifies password reset information by user login. Depending on your institution, login information may vary.
A notification displays stating that it may take up to 30 minutes to send password recovery instructions to your email and you may need to check your Spam folder to locate the email.
Return to your email account and sign in. Open the Forgot Password email.
If your user login is associated with multiple email addresses, password reset instructions will be sent to each address.
Note: If the Forgot Password email is not in your Inbox, check your Spam folder.
Click the Click here to set a new password link.
Type in a new password and then confirm that password by typing it again. Click the Update Password button.
Log in to Canvas with your login credential and new password.
If you are using Canvas with an institution, you will log in either from your institution's webpage or by using their direct Canvas URL. You can search for your Canvas URL by using the lookup tool on the Instructure website or from the Free-for-Teacher login page.