School Name

[MonikaSutherlan]

We have used Canvas Instructure for several courses. When students who have been invited to the course try to find us on the mobile app, it asks for "School Name." I have searched for the School Name for our account and I can't find that anywhere, Where do I find/enter School Name?

[chriscas · Accepted solution]

Hi @MonikaSutherlan,

While I don't know exactly where the names are pulled from (or how to change them), I can tell you that you can direct students to enter the URL to your canvas environment (ex: school.instructure.com) in that box and it will work.  That's what we direct students at my institution to do just to avoid any possible duplication of names or anything since the URL/domain is more defined.

Hope this helps a bit!

-Chris

[chriscas · Accepted solution]

Hi @MonikaSutherlan,

While I don't know exactly where the names are pulled from (or how to change them), I can tell you that you can direct students to enter the URL to your canvas environment (ex: school.instructure.com) in that box and it will work.  That's what we direct students at my institution to do just to avoid any possible duplication of names or anything since the URL/domain is more defined.

Hope this helps a bit!

-Chris

[MonikaSutherlan]

Hi Chris,

Thank you! This is helpful except that when I am logged into our course on canvas, the url is https://canvas.instructure.com/ 

It doesn't have a school name in the url. Still confused....

[greydon · Accepted solution]

Hello @MonikaSutherlan 

In addition to what @chriscas stated regarding finding your school on the browser, any student should be able to find their school following this guide:

How do I log in to the Student app on my Android d... - Instructure Community

It is the same for the iOS version.