Assigning a leaner to a new section

[RichC]

Is it possible to backdate learners into a 'new' section?

My current setup: The learner has enrolled and accepted the course, I have then created a new section and would like to move them across to this new section. Is this possible? or once they have accepted are they locked in?

I have an Admin account and have tried going to:

Course > People > A Learner Name > Edit Section

but in this window the 'new' section doesn't show to be selected.

Have I missed something? Thanks in advance

[Chris_Hofer]

Good morning, @RichC ...

To confirm, once you click on the "Edit Sections" option via the three dots kebab icon next to the user's name on the "People" page of your course, do you have a "browse" link on the "Section Enrollments" screen that pops up?  When you click on that "browse" link, do you see the section name that you had created via your course "Settings" >> "Sections" tab?  You should be able to move a student into that new section.

I've not tried this myself, but you might try to see if this works...  On your "Settings" >> "Sections" tab, click on the name of the section that you just created.  Then, click on the "Edit Section" button on the right side of your screen.  There is an area to add start/end dates just for that particular section.  What would happen if you added dates in there and also checked the box for "Students can only participate in the course between these dates"?  I wonder if this might allow you to see the section on your "People" page?

Keep us posted...thanks!

[RichC]

Morning @Chris_Hofer  Thanks for your help. 

On the "Section Enrolments" pop up window when I click browse it says, 'no results found'. Even though if I go to the course "Settings > Sections" I can see the two sections I've created.

If I manually add people onto the course, I have the Section dropdown and I have the option of selecting either of the sections from there. I've added two test students on to the course, each under a different Section and that works fine. Changing the "Section" from "People" page seems to be where I'm having issue.

Also, it doesn't seem to matter if the student is pending or has accepted the course, I still don't see any more section options.

I tried out your suggestion adding in start/finish dates and checking the participate between dates check box but unfortunately this didn't help thing along.  Any other ideas I could try?

Thanks

[Chris_Hofer]

@RichC ...

Hi again.  The only other things you might want to check are the course start/end dates on the "Settings" screen of the course.  And, just to be sure, are there any special date settings you've set at the administrative level for the term that the course is in?

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Beyond that, I think a call to the Canvas Help Desk staff would be a good idea for you.  Please come back to this topic to post an update once you've had a conversatin with them so we know how they might have been able to assist you.  Thanks!

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[RichC · Accepted solution]

I've been in contact with the Help Desk and it's been resolved.

The issue was because we have Conversations turned off, this made editing Sections unavailable. That seems like a slightly odd quirk but luckily, we're in a position to turn Conversations back on for Admins and this will make this work for us.

Thanks for your support Chris!