Assignment (Marked Survey) notifications not working

Lisa_Turnston
Community Member

Hi community,

I have created a Marked Survey for my students and I can see their submissions under 'Show Student Survey Results'. 

I'd like the teachers to be notified every time a student submits their survey.

I have tried both the account and course-level notification settings for both 'Grading' and 'All Submissions' and 'Submission Content'. The setting I used was 'Notify immediately'. My email is correctly listed.

But an email never comes. I read somewhere to wait up to 1 hour, but it's been about 5 hours of testing with many submissions and no email notifications.

For the record, my inbox is working fine. I'm receiving messages from students and I get notified via email because I have Conversations notifications enabled.

Any ideas??!

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