Broken "https://design.instructure.com/courses/" links

[WenZhang1]

We have links from our Canvas course sites to selected Canvas resources (Student Resources, Student Mobile Guides, Instructor Resources, etc.). The links, all of which start with "https://design.instructure.com/courses/", are now broken. Does anyone know if the links are permanently gone or is this just a temporary outage? Thanks!

[Hildi_Pardo]

When I click on that link it says "You must be logged in to access" -- are all the people who are clicking on those links 1) enrolled in that instance of Canvas, and 2) also logged in to that instance of Canvas?

[WenZhang1]

Thank you for the follow-up! The full course links used to be, for example, https://design.instructure.com/courses/221 (Canvas Resources for Instructors), https://design.instructure.com/courses/178 (Canvas Resources for Students). The links worked before for everyone and didn't ask for any log in when clicked. 

[mirandamcintosh · Accepted solution]

Hi @WenZhang1 - I'm sorry you experienced this yesterday! Would you be able to check the links again and see if they are working now? There was a temporary time yesterday when they were down but should be back up now. Let me know if they aren't working still and I can dig into it. Thanks!

[WenZhang1]

Yes, they are back up! Thank you so much! 

[Hildi_Pardo]

Hmmmm.   You may have to contact the owner of the Course/content.

[WenZhang1]

Thanks! Yes, but I'm not sure who owns the course. And maybe it's better to link to the Student Guide and Instructor Guide in the future.