Browswer problem

[JenniferAlley]

I have updated my browswer and I am still getting the error message about my browswer not being usable when I am using the newest version of Chrome.  Help

[Chris_Hofer · Accepted solution]

Hi @JenniferAlley ...

Can you please try going to What are the browser and computer requirements for Instructure products? and see what the built-in browser check on that page tells you?  In general, Google Chrome and/or Mozilla Firefox are both good browsers to use when navigating around Canvas.  (I've even had relatively good luck with the Microsoft Edge browser.)

Also, you might want to try and install Mozilla Firefox as an alternative browser just in case Chrome doesn't work for you for some reason.

If neither of those work, I would suggest reaching out to Canvas Support to see if they have any other suggestions for you.

• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Please keep us posted here in the Community if we can help with anything else...thanks!