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LeoCheng
Community Member

Can not pass the freakin system diagnostics test

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I have no idea why microphone went wrong during the pre-check. All my sittings are good and I can use my mic to chat on Zoom and my family. 截屏2021-07-04 上午11.30.57.png

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chofer
Community Coach
Community Coach

Good morning, @LeoCheng ...

I am not familiar with any systems diagnosis screens similar to what you are showing that are within the Canvas interface.  Because of this, I think it may be best to reach out to your instructor directly...as he/she may be using a third-party tool within the Canvas environment to deliver that content to you.  You can reach out to your instructor directly by following the instructions in this Guide: How do I get help with Canvas as a student?

I hope this will be of some help to you.  Sing out if you have any other questions about this...thanks!

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chofer
Community Coach
Community Coach

Good morning, @LeoCheng ...

I am not familiar with any systems diagnosis screens similar to what you are showing that are within the Canvas interface.  Because of this, I think it may be best to reach out to your instructor directly...as he/she may be using a third-party tool within the Canvas environment to deliver that content to you.  You can reach out to your instructor directly by following the instructions in this Guide: How do I get help with Canvas as a student?

I hope this will be of some help to you.  Sing out if you have any other questions about this...thanks!

View solution in original post