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JoshuaKlugman
Community Member

Can't load Desktop version of Canvas on my PC using Chrome

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For some reason, when I access Canvas on Chrome on my office desktop I am getting what looks like the mobile version which is annoying because I do not have easy access to the sidebars on the left:

 

canvas chrome.PNG

 

(note this also occurs when I open an incognito window on Chrome)

However I can get the desktop version on Firefox for some reason:

 

canvas ff.PNG

I have been working with Canvas on Chrome for a while now and this just started happening.  I assume I must have accidentally toggled a setting in Chrome to get the mobile version.  I tried the "Device Toggle Toolbar" in Chrome but that did not work, all it did was shrink the website to phone size.  Any suggestions?

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PaulAustinTx
Community Member

The canvas website will switch to the mobile layout if the window is very narrow (this is by design). Making the window a bit wider might make it look correct. I tested this out on our site. Note you can get to the navbar by pressing the "hamburger" button on the top left.

Screen Shot 2021-04-16 at 2.29.09 PM.png

 

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PaulAustinTx
Community Member

The canvas website will switch to the mobile layout if the window is very narrow (this is by design). Making the window a bit wider might make it look correct. I tested this out on our site. Note you can get to the navbar by pressing the "hamburger" button on the top left.

Screen Shot 2021-04-16 at 2.29.09 PM.png

 

View solution in original post

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JoshuaKlugman
Community Member

Thank you PaulAustinTx.  While my window was maximized, you were right about Canvas adapting to the size because apparently I was too zoomed in Chrome, when I zoomed out (Ctrl + mouse scroll down) it reverted back to the desktop version.