Can't see all people in a course?

[sharyn_dunn]

I am a teacher and admin of a course however I can only see people enrolled in the course from one section and know body from any other section. This only effects one course, I can see everyone in the other courses. Any ideas on how to fix this would be greatly appreciated! 

[ericwerth · Accepted solution]

Hi  @sharyn_dunn   If you go to the People's tab and look next to your name, does it say that you are only in one section of the course?  For example, in the image below I am a teacher in Sandbox which is the course as a whole and Test section 1 which is a section in the course.  If you were only the teacher in a section and not the entire course that might impact what you see.  This is just a guess.  Your best best may be to contact Canvas Support directly (see How do I get help with Canvas as an instructor?).  A support agent may need to look at various settings in your Canvas course or institutional instance to get a better idea of what may be happening which no one in the Community is capable of doing. 

I hope this helps and best wishes!

[sharyn_dunn]

Thank you so much Eric,

I was listed as being in one section so I added myself into the section which was the unit name and can now see all of the sections.

Thank you again!

Kind regards,

Sharyn