Cannot log in to my account - "POST data"

[tonysocceer10]

I cannot log in to my account. When I put in my log in details, the page will just refresh and at the top it says "POST data".  How can I fix this? Any help would be appreciated. Thank you. 

[Chris_Hofer]

Hello there, @tonysocceer10 ...

Sorry to read that you are unable to log in to your Canvas account.  Depending on how your school has configured the login page to get into Canvas, you actually may need to reach out to your school's local Canvas administrator, your school's Online Learning/eLearning department, or your school's IT department.  Some schools have their login page set up as a single-sign on experience...meaning that there are other school applications on campus where you log in with your username/password, and you use that same info for Canvas.  But, some schools do not have that process set up, and so you may need to reach out to Canvas Support.

Another thing to try is to reset your password...but again, these direction may not be exactly what you see when you are on your school's login page:

• How do I reset my password as a student? - Canvas Community
• How do I reset my password as an instructor? - Canvas Community

I hope this information will be of some help to you.  Sing out if you have any other questions...thanks!  Take care, stay safe, and be well.